Services / App. Management
Application Management
You want to extend the life of your IT investment and have access to a rapid-response service:
- Maintenance of complex systems and software
- Applications Management Services (AMS)
- Support team backup
- Skills availability over the long term
- Service desk
- ITIL Pratices
Serial will put a dedicated support team at your disposal.
We commit to delivering:
- Best pratices (ITIL)
- Call monitoring tools
- One privileged contact person and at least one alternative contact
- A Service Desk available by phone: +44 22 721 07 78 or email: support@serial.ch
- A technical development platform at our local offices